By Shaela Kendall, Home & Commercial Property Inspector, National Property Inspections, Cheyenne Wyoming
I‘m sure you’ve heard the phrase, “Don’t judge a book by its cover.” This has echoed in my head many times during my career as a property inspector. You see, I know that I am often judged by clients because I am a female property inspector. And, like most people, I, too, am guilty of making judgements — sometimes about the property I am about to inspect before I even arrive on site. So, to combat this tendency, I try to present a respectable appearance to others, remember that everyone lives differently, and understand that everyone’s home is their sanctuary.
As one of only a handful of female inspectors in the property inspection industry, I find that many people are surprised to see a woman show up. Some may assume that a man would be more qualified to do the job. Some clients are pleased and feel more comfortable asking me questions they wouldn’t feel comfortable asking a male inspector. Many are worried for my safety, as the job requires that I climb on roofs and in attics, and others are glad I’m there so they don’t have to go into the crawl space themselves.
Most people I have met on inspections receive me well as a reliable inspector, but a few still insist on testing my knowledge and prerequisites. I am confident enough in my training and expertise to reassure any uneasy clients by calmly answering all of their questions. I have more than just the basic knowledge I learned during the NPI training, and, fortunately, NPI has an excellent reputation in the inspection industry. A few people, however, have tested me beyond my comfort level, and I can only defer to experts when I don’t know the answer. Fortunately, every inspector at National Property Inspections has been through intensive training at NPI headquarters before being cast out into the field, and we all have continued support from the NPI home office if those “hard” questions arise.
So, when I show up for your home or commercial building inspection, don’t be worried. I am well-qualified to do the job, and I will do my best to give you the best inspection in the industry.